moli77 is committed to protecting the personal data of our Malaysian players. This Privacy Policy explains what we collect, why we collect it, how it is used, and the rights you hold over your own information.
Six key commitments that define how moli77 handles your personal data. These cards summarise the most important points — the full policy document follows below.
moli77 collects personal data strictly for the purpose of operating your account, processing payments, conducting KYC verification, and complying with applicable legal obligations. We do not collect data speculatively or for undisclosed purposes.
moli77 does not sell, rent, or trade your personal data to any third party for commercial purposes. Data shared with service partners (payment processors, KYC providers) is shared solely to deliver the services you use and under strict data processing agreements.
All data transmitted between your browser or device and moli77's servers is protected using industry-standard 256-bit SSL/TLS encryption. Sensitive information — including payment data and identity documents — is never transmitted in plaintext.
You have the right to access, correct, update, and in certain cases request deletion of your personal data held by moli77. Requests are processed within 30 days of verified submission. See Section 8 of this policy for the full scope of your rights.
moli77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Account data is typically retained for a minimum of five years following account closure.
moli77 uses cookies and similar tracking technologies solely for session management, security, platform analytics, and improving your experience. We do not deploy third-party advertising cookies or share browsing data with advertising networks.
This Privacy Policy ("Policy") is issued by moli77, the operator of the online gaming platform accessible at moli77.asia ("Platform", "we", "us", "our"). This Policy applies to all personal data collected from players and users ("you", "your") in connection with your registration, use of, and interaction with the moli77 Platform.
moli77 takes the privacy of its players seriously. We are committed to handling personal data responsibly, transparently, and in accordance with the data protection principles applicable to our operating jurisdiction and the internationally recognised standards that govern responsible online gaming operators.
By registering an account on moli77 or using any Platform service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you should not register an account or use the Platform.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Definition |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, contact details, financial information, and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, and deletion. |
| "Data Controller" | moli77, as the entity that determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of moli77 under a written data processing agreement, such as KYC verification providers or payment processors. |
| "KYC" | Know Your Customer — the identity and age verification process conducted on player accounts before withdrawal processing is permitted. |
| "Cookies" | Small text files placed on your device by the Platform for the purposes of session management, security, and analytics. |
| "Special Category Data" | Particularly sensitive personal data including health information — such as problem gambling disclosures made via responsible gambling tools — which is processed under heightened protective measures. |
3.1 Registration Data. When you create a moli77 account, we collect the following information:
3.2 Identity Verification (KYC) Data. Prior to processing any withdrawal, moli77 requires identity verification. KYC data collected may include:
3.3 Financial Data. In connection with deposits and withdrawals, we collect:
3.4 Gaming Activity Data. We collect records of your in-platform activity, including:
3.5 Technical and Device Data. We automatically collect certain technical information when you access the Platform:
3.6 Communications Data. If you contact moli77 via live chat, email, or any support channel, we retain records of those communications — including the content, timestamp, and outcome — for quality assurance and dispute resolution purposes.
3.7 Responsible Gambling Data. Where you interact with moli77's responsible gambling tools — such as setting deposit limits, requesting cooling-off periods, or initiating self-exclusion — this information is recorded and treated as sensitive data requiring heightened protection.
moli77 collects personal data through the following channels:
moli77 processes personal data on one or more of the following legal bases:
| Legal Basis | Examples of Processing Activities |
|---|---|
| Contract Performance | Account registration, processing deposits and withdrawals, operating game sessions, managing VIP tier status, delivering bonuses. |
| Legal Obligation | KYC identity and age verification, anti-money laundering checks, record retention for regulatory compliance, reporting obligations. |
| Legitimate Interests | Fraud detection and prevention, platform security, analytics to improve user experience, communication about account-related matters. |
| Consent | Sending optional promotional communications (where you have opted in); placement of non-essential cookies where consent mechanisms are applicable. |
| Vital Interests / Public Interest | Responsible gambling interventions where the processing of health-related disclosures is necessary to protect your wellbeing. |
moli77 uses your personal data for the following purposes:
6.1 Account Management. To create and maintain your player account, verify your identity and age, manage your account settings, and ensure continuity of service across your sessions on the Platform.
6.2 Payment Processing. To process your deposits and withdrawals via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and bank transfer channels; to verify that payment methods are registered in your own name; and to maintain accurate transaction records.
6.3 Compliance and Fraud Prevention. To conduct KYC verification, fulfil anti-money laundering obligations, detect and investigate potentially fraudulent account activity, and comply with reporting obligations under applicable law.
6.4 Platform Operations and Security. To operate, maintain, and secure the moli77 Platform; to investigate and resolve technical issues; and to protect the integrity of games, sportsbook markets, and player funds.
6.5 Personalisation and Improvement. To analyse aggregate usage patterns, understand how Malaysian players interact with the Platform, and make improvements to game selection, navigation, payment flows, and support processes.
6.6 Customer Support. To respond to your enquiries, resolve disputes, and maintain records of support interactions for quality assurance purposes.
6.7 Responsible Gambling. To administer responsible gambling tools including deposit limits, cooling-off periods, and self-exclusion; to identify accounts showing indicators of potentially problematic gambling behaviour; and to communicate support resources where appropriate.
6.8 Promotional Communications. Where you have provided consent, to send promotional emails or platform notifications about bonuses, new games, and relevant Platform updates. You may withdraw consent at any time by contacting support or updating your account preferences.
7.1 We Do Not Sell Your Data. moli77 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Full stop.
7.2 Service Partners. moli77 shares personal data with carefully selected third-party service providers who assist us in delivering the Platform. These partners are bound by written data processing agreements and are permitted to use your data only for the purpose of providing services to moli77. Categories of service partners include:
7.3 Legal Disclosure. moli77 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of moli77, its players, or the public.
7.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of moli77's assets, personal data held by the Platform may be transferred to the acquiring entity. Players will be notified of any such transfer and the privacy terms applicable to their data following the transaction.
7.5 No Transfer Without Safeguards. Where personal data is shared with service providers located outside of your jurisdiction, moli77 takes steps to ensure appropriate safeguards are in place, including contractual data protection provisions consistent with internationally recognised standards.
Subject to applicable law and the conditions of your player account, you hold the following rights in relation to your personal data held by moli77. To exercise any of these rights, please contact us at [email protected] or via in-platform live chat.
Request a copy of all personal data moli77 holds about you, including the purposes for which it is processed.
Request correction of inaccurate or incomplete personal data held in your account. Note that changes to KYC-verified data require re-verification.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that moli77 restricts processing of your data in specific circumstances, such as where you contest the accuracy of the data held.
Request a structured, machine-readable copy of your personal data that you provided to moli77, where technically feasible.
Object to processing based on legitimate interests, including profiling or direct marketing communications, where applicable law supports this right.
Where processing is based on your consent (e.g., marketing emails), you may withdraw consent at any time without affecting the lawfulness of prior processing.
moli77 will respond to verified data rights requests within 30 calendar days. Complex requests may be extended by a further 30 days with notice.
9.1 Active Accounts. Personal data associated with active moli77 accounts is retained for the duration of the account's existence and for a minimum period following account closure to satisfy legal, regulatory, and dispute resolution requirements.
9.2 Post-Closure Retention. Following account closure, moli77 retains the following categories of data for the periods indicated:
| Data Category | Retention Period | Rationale |
|---|---|---|
| KYC / Identity Documents | 5 years post-closure | Anti-money laundering and regulatory compliance |
| Financial Transaction Records | 5 years post-closure | Financial record-keeping and dispute resolution |
| Account Registration Data | 5 years post-closure | Legal and regulatory obligations |
| Support Communication Logs | 3 years post-closure | Quality assurance and dispute evidence |
| Self-Exclusion Records | Duration of exclusion + 5 years | Player protection and regulatory obligation |
| Technical / Device Logs | 12 months rolling | Security and fraud investigation |
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with moli77's data lifecycle procedures.
10.1 What We Use. moli77 uses cookies and similar tracking technologies on the Platform for the following purposes:
| Cookie Type | Purpose | Essential? |
|---|---|---|
| Session Cookies | Maintain your login state across pages during your Platform session. Deleted when you close your browser. | Yes |
| Security Cookies | Detect and prevent cross-site request forgery (CSRF) and other security vulnerabilities during your session. | Yes |
| Preference Cookies | Remember your Platform preferences such as language, display settings, and responsible gambling limits. | Yes |
| Analytics Cookies | Collect anonymised data about how players navigate the Platform to identify performance issues and improvement opportunities. | No |
| Fraud Detection Tokens | Unique identifiers used by our security partners to detect unusual account behaviour patterns indicative of fraud. | Yes |
10.2 Third-Party Advertising Cookies. moli77 does not deploy third-party advertising cookies. We do not share your browsing data with advertising networks, social media platforms, or marketing data brokers.
10.3 Cookie Management. You may manage non-essential cookies through your browser settings. Disabling essential session or security cookies will prevent the Platform from functioning correctly. moli77 does not provide a granular cookie consent banner at this time, as the majority of cookies we deploy are essential to Platform operation.
11.1 Technical Safeguards. moli77 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
11.2 Data Breach Response. In the event of a personal data breach that poses a risk to affected individuals, moli77 will take prompt action to contain the breach, assess the risk, and notify affected players and relevant authorities within a reasonable timeframe consistent with applicable legal obligations.
11.3 Player Responsibilities. The security of your account also depends on the measures you take. moli77 strongly recommends using a unique, strong password, enabling two-factor authentication where offered, and ensuring you access the Platform only from secure, trusted devices. moli77 is not responsible for security breaches resulting from inadequate security practices on your part.
12.1 Cross-Border Processing. As an internationally operating platform, moli77 may process or store personal data on servers located outside Malaysia. When personal data is transferred to or processed in jurisdictions outside Malaysia, moli77 takes steps to ensure that appropriate protections are in place.
12.2 Safeguards. International transfers of personal data are conducted under one or more of the following safeguards:
12.3 Your Acknowledgement. By using the moli77 Platform, you acknowledge that your personal data may be transferred to and processed in countries outside Malaysia. moli77 uses contractual and organisational measures to ensure your data receives a consistent level of protection regardless of where it is processed.
13.1 Age Restriction. The moli77 Platform is strictly for individuals aged 21 years and above. moli77 does not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the registration and KYC process.
13.2 Discovery of Underage Data. If moli77 discovers or has reason to believe that an account is held by a person under the age of 21, the account will be immediately suspended, any outstanding balance reviewed, and all personal data associated with the account securely deleted to the extent permitted by legal obligations.
13.3 Parental Notification. If you believe that a person under the age of 21 has registered an account on moli77 or provided personal data to the Platform, please notify us immediately at [email protected] so that appropriate action can be taken without delay.
The moli77 Platform does not contain links to third-party websites for commercial or advertising purposes. Where links to internal support resources or regulatory information are provided within the Platform, these are governed by the terms and privacy policies of their respective operators.
moli77 accepts no responsibility for the privacy practices of any third-party platform, application, or website that you may access independently of the moli77 Platform. Players are encouraged to review the privacy policies of any third-party service they use in connection with their account, including payment providers such as Touch 'n Go eWallet, Boost, GrabPay, and their linked financial institutions.
15.1 Right to Update. moli77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform operations. The current version of this Policy is always accessible at moli77.asia/privacy-policy.
15.2 Notification of Material Changes. Where changes to this Policy are material — for example, where we introduce a new category of data processing or change the basis on which we share data — moli77 will endeavour to provide reasonable advance notice via email to registered players or via a Platform notification.
15.3 Continued Use. Your continued use of the moli77 Platform following the posting of any amendment to this Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree to an updated version of this Policy, you should cease using the Platform and may request account closure in accordance with our Terms and Conditions.
To exercise any of your data rights, request a copy of your personal data, report a privacy concern, or ask questions about this Policy, please contact the moli77 Privacy team using the details below:
moli77 Privacy & Data Requests
Email: [email protected]
Subject line recommended: DATA REQUEST — [Your Registered Email]
Live Chat: Available 24/7 on the moli77 Platform for general privacy queries
To verify your identity before processing a data rights request, moli77 may ask you to confirm account details or provide identification. This is to ensure that personal data is disclosed only to the verified account holder. Responses to verified requests will be provided within 30 calendar days.
moli77 is committed to resolving privacy concerns promptly and transparently. If you are not satisfied with our response to a privacy-related complaint, you may seek further recourse through applicable data protection authorities in your jurisdiction.
Our support team is available 24/7 to answer data rights requests and privacy queries. For detailed platform information, visit our FAQ or return to the homepage.
For players aged 21 and above only. | moli77.asia | Play responsibly.